Frequently Asked Questions
Everything you need to know before finding your perfect DOLORALTO fit.
Sizing & Fit
How do I choose my size?
Take your measurements and compare them with our Size Guide. Every product page also includes fit notes so you can see how that specific piece is designed to sit on the body.
What if I'm between sizes?
If you're between sizes, choose based on the feel you prefer. The smaller size gives a more compressive feel, while the larger size gives a softer, more relaxed fit.
Should I size up for less compression?
Yes. Sizing up is the easiest way to soften the compressive feel while keeping the same silhouette. Keep in mind that a looser fit may feel less secure during high-intensity movement.
How should leggings fit?
Leggings should feel snug and smooth against the body with a supportive waistband that stays in place when you move. They should never pinch, dig in, or limit your range of motion.
How should sports bras fit?
A sports bra should feel secure around the band without restricting your breathing. If the band rides up or the straps dig in, try a different size.
Where can I find the Size Guide?
You can open the Size Guide at any time, or use the size link on each product page.
Do DOLORALTO products run true to size?
Most pieces are designed to fit true to size with a sculpting fit. Because fabrics and cuts vary by style, we recommend checking the measurements listed on each product page before ordering.
Compression & Support
What does compression feel like?
A compressive feel is snug and close to the body, with a smooth appearance and a secure hold through the waist and legs. It should feel supportive, never tight or uncomfortable.
Are all DOLORALTO products compressive?
No. The level of compression varies by style. Some pieces are designed for a firmer, sculpting fit, while others are made with a softer, lighter feel. Each product page describes the intended fit.
Will compression restrict movement?
It shouldn't. Our pieces are designed to move with you, using stretch fabrics that hold their shape through squats, lunges, running, and everyday movement.
Is stronger compression better?
Not necessarily. It comes down to preference. Some people like a firm, sculpting feel; others prefer something lighter for longer wear. Choose the level that feels best for your body and your training.
Can I wear compression pieces all day?
Our pieces are made for training and everyday wear. If anything ever feels too tight or uncomfortable, size up or choose a style with a lighter feel.
Products & Fabrics
What makes DOLORALTO activewear different?
We design around fit first: supportive waistbands, sculpting seams, and fabrics chosen to move with the body. The goal is activewear you can put on and stop thinking about.
Are the leggings squat-proof?
Our leggings are designed with coverage in mind, but opacity can vary by color, size, and stretch. If a piece feels overstretched on you, we recommend trying the next size up.
Are the products stretchy?
Yes. Our fabrics are built with four-way stretch so pieces follow your movement and return to shape.
Are the fabrics breathable?
Our fabrics are selected with training in mind and are designed to feel comfortable during activity. Breathability varies by fabric weight, so check the product description for details on each style.
Do the products have pockets?
Pockets depend on the style. When a piece includes side or waistband pockets, it's listed in the product details.
Where can I find fabric composition?
Fabric composition and care information are listed in the details section of every product page.
Care Instructions
How should I wash my activewear?
Machine wash cold on a gentle cycle with similar colors, then hang to dry. Always follow the care label sewn into each garment.
Can I tumble dry?
We recommend against it. Heat can affect the stretch fibers over time. Hang drying keeps the fit and shape of your pieces looking their best.
Can I use fabric softener?
Skip fabric softener. It can leave residue on performance fabrics and reduce their stretch and finish.
How do I protect elasticity?
Wash cold, avoid high heat, skip bleach and softeners, and hang dry. Storing pieces flat or folded rather than stretched over a hanger also helps.
Can colors fade?
Like all activewear, colors can change with repeated washing, heat, and sun exposure. Washing cold and inside out helps keep them looking new for longer.
Should I wash activewear inside out?
Yes. Washing inside out protects the outer surface of the fabric and helps preserve color and finish.
Orders & Payments
How do I know my order was placed?
You'll receive a confirmation email right after checkout. If it hasn't arrived within a few minutes, check your spam folder or contact us at contact@doloralto.com.
Can I modify an order?
Contact us as soon as possible at contact@doloralto.com. We can often update an order before it enters processing, but once it ships we're unable to make changes.
Can I cancel an order?
Cancellation requests are possible while the order is still being processed. Reach out to our team right away and we'll let you know what's possible.
Can I change my size after ordering?
If your order hasn't shipped yet, contact us and we'll do our best to update it. If it's already on its way, you can request an exchange through our Returns page.
Which payment methods are accepted?
We accept all major payment methods available at checkout, including credit and debit cards and the express wallets shown on the payment page.
Is checkout secure?
Is checkout secure? Yes. Payments are securely processed through authorized third-party payment processors or payment gateways. We do not necessarily receive or store your complete credit or debit card information..
Shipping & Tracking
How long does processing take?
Orders are typically prepared within 1-3 business days on business days. Processing happens before your package is handed to the carrier.
How long does shipping take?
Estimated delivery is 5-8 business days after your order ships. Estimates are not guaranteed and can be affected by carriers, weather, and holidays.
Do you ship internationally?
We currently ship across the United States. Availability for other destinations is shown at checkout when you enter your address.
How do I track my order?
You'll receive a tracking link by email once your order ships. You can also track your order here.
Why isn't my tracking updating?
Tracking can take a little time to activate after a label is created, and scans may pause between facilities. If there's no movement for several business days, contact us at contact@doloralto.com.
Tracking says delivered but I didn't receive it.
Check around your entrance, with neighbors, and with your building's front desk, then confirm the delivery address on your confirmation email. If it still hasn't turned up, contact us and we'll help you open a case with the carrier.
What if I entered an incorrect address?
Email us immediately at contact@doloralto.com. If the order hasn't shipped, we can usually correct it. Once a package is with the carrier, address changes are outside our control.
Returns & Exchanges
What is the return window?
You have 30 days from delivery to request a return on eligible items. Full details are on our Returns page.
Can I exchange for another size?
Yes, subject to availability. Contact our team with your order number and the size you'd like, and we'll confirm the next steps.
Can worn clothing be returned?
Items must be unworn, unwashed, and in original condition. Trying a piece on to check the fit is fine.
Do tags need to remain attached?
Where applicable, original tags, packaging, and hygiene liners should remain attached and intact for the item to qualify for a return. Please review our Return & Refund Policy for complete eligibility requirements..
Are Final Sale items returnable?
Items marked Final Sale cannot be returned or exchanged. This is noted on the product page before you purchase.
Who pays return shipping?
Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect. In those cases, we cover it.
How long do refunds take?
Refunds are issued to the original payment method once your return is received and inspected. Your bank may take a few additional business days to post the funds.
What if my product arrives damaged?
Contact us at contact@doloralto.com within a few days of delivery with your order number and photos of the item. We'll take care of it.
We're Here to Help.
If you didn't find your answer, our support team will get back to you as soon as possible.
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