Privacy Policy

This Privacy Policy describes how Doloralto collects, uses, stores, and shares personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

Doloralto is operated by TRI STATE LLC.

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

This address serves as our registered business address and is not a fulfillment center.

Personal Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.
• Order information.
• Transaction information.
• Device information.
• Browser information.
• IP address.
• Website activity and interactions.
• Customer service communications.
• Marketing preferences, where applicable.

Payment information may be securely processed by authorized third-party payment processors or payment gateways used to facilitate transactions on our website.

Doloralto and TRI STATE LLC do not necessarily receive or store complete credit or debit card information. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy and security practices.

How We Use Your Information

We may use personal information to:

• Process and manage orders.
• Facilitate payments.
• Fulfill and ship purchases.
• Provide order confirmations and updates.
• Communicate with customers about their orders.
• Provide customer service.
• Process returns, exchanges, and refunds.
• Maintain website functionality and security.
• Detect, investigate, and prevent fraud.
• Improve our website, products, and services.
• Analyze website performance and customer interactions.
• Send marketing communications where permitted by law.
• Maintain business and transaction records.
• Comply with applicable legal, regulatory, tax, and accounting requirements.

Ecommerce Platform and Service Providers

Our online store may use third-party ecommerce infrastructure and technology providers to operate certain website functions.

These providers may process personal information as necessary to provide services such as:

• Website hosting.
• Ecommerce functionality.
• Checkout functionality.
• Order management.
• Website security.
• Analytics.
• Customer account functionality.

Transactions may separately be facilitated through authorized third-party payment processors or payment gateways.

Each third-party provider may process information according to its own privacy policy, terms, and applicable legal obligations.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

• Maintain shopping cart functionality.
• Remember user preferences.
• Improve website functionality.
• Analyze website traffic and performance.
• Understand how visitors interact with our website.
• Measure advertising and marketing performance.
• Detect and prevent fraudulent activity.

You may control certain cookies through your browser settings and, where available, through cookie preference tools provided on our website.

Disabling certain cookies may affect some website functionality.

Sharing Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Ecommerce and website technology providers.
• Authorized third-party payment processors or payment gateways.
• Shipping carriers.
• Fulfillment and logistics providers.
• Analytics providers.
• Advertising and marketing providers.
• IT and cybersecurity service providers.
• Customer service providers.
• Accounting, legal, and other professional advisers.

We may also disclose personal information where reasonably necessary to comply with applicable law, regulation, subpoena, court order, governmental request, or other valid legal process.

We may also disclose information where necessary to protect our rights, customers, business, or services against fraud, abuse, security threats, or unlawful activity.

Sale or Sharing of Personal Information

We do not sell personal information for monetary compensation.

Certain advertising, analytics, or marketing activities may be considered “sharing,” “targeted advertising,” or similar processing under certain privacy laws.

Where applicable law provides such rights, eligible users may request to opt out of certain processing activities.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Process and maintain transactions.
• Fulfill orders.
• Maintain business and accounting records.
• Provide customer support.
• Process returns and refunds.
• Resolve disputes.
• Detect and prevent fraud.
• Enforce agreements.
• Meet applicable legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the nature of the information and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

We also rely on appropriate security measures implemented by the third-party service providers used to operate our website and facilitate transactions.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Restrict certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Exercise other rights provided under applicable privacy laws.

To submit a privacy request, contact:

contact@doloralto.com

We may request information reasonably necessary to verify your identity before processing certain requests.

We will process eligible requests in accordance with applicable law.

International Data Transfers

Our website and service providers may operate in multiple countries.

As a result, personal information may be processed, stored, or transferred in the United States or other jurisdictions where our authorized service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Children's Privacy

Our website and services are intended for individuals who are legally permitted to make online purchases.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at contact@doloralto.com so that we can review the matter.

Third-Party Services

Our website may contain integrations, services, or links provided by third parties.

Information submitted directly to a third-party provider may be governed by that provider's own privacy policy and terms.

We encourage users to review the privacy practices of applicable third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable requirements.

The most current version will be published on our website.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Doloralto
Operated by TRI STATE LLC

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@doloralto.com

Please note: The address above is our registered business address and is not a fulfillment center or return facility.