Terms of service

Terms of Service

These Terms of Service govern your access to and use of the Doloralto website and your purchase of products through our online store.

Doloralto is operated by TRI STATE LLC, a Wyoming limited liability company.

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

This address is our registered business address and is not a fulfillment center, warehouse, or general return facility.

By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service.

Eligibility

By using this website, you represent that you are legally permitted to enter into transactions under the laws applicable to you.

You may not use our website, services, or products for unlawful, fraudulent, or unauthorized purposes.

Products

We make reasonable efforts to accurately display and describe our products, including:

  • Product descriptions.
  • Images.
  • Features.
  • Specifications.
  • Prices.
  • Availability.

Actual colors, appearance, dimensions, packaging, or other product characteristics may vary due to device settings, manufacturing variations, product updates, or other reasonable factors.

We reserve the right to update or correct product information when necessary.

Pricing

Product prices may change without prior notice.

Applicable taxes, shipping charges, customs duties, import fees, or other charges may be calculated separately during checkout where applicable.

We reserve the right to correct pricing errors.

Orders

Submitting an order does not guarantee acceptance.

We may refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • Product unavailability.
  • Pricing or listing errors.
  • Payment authorization issues.
  • Suspected fraudulent or unauthorized activity.
  • Incorrect or incomplete customer information.
  • Incorrect shipping information.
  • Violation of these Terms.

If an order is canceled after payment has been successfully collected, any applicable refund will be returned to the original payment method.

Payment

Payments made through our website are securely facilitated through authorized third-party payment processors or payment gateways.

You agree to provide accurate, complete, and current billing, payment, and contact information when placing an order.

Payment processing may be subject to the terms, conditions, privacy policies, fraud-prevention measures, and authorization requirements of the applicable payment provider.

Doloralto and TRI STATE LLC do not necessarily receive or store complete payment card information.

We reserve the right to decline or cancel transactions that cannot be successfully authorized or that reasonably appear to involve fraud, abuse, or unauthorized activity.

Shipping and Fulfillment

Orders may be processed, fulfilled, and shipped with the assistance of authorized third-party fulfillment providers, logistics providers, and shipping carriers.

Our registered business address in Wyoming is not a fulfillment center or warehouse.

Shipping and delivery estimates may vary depending on:

  • Destination.
  • Carrier availability.
  • Product availability.
  • Order processing.
  • Fulfillment operations.
  • Customs procedures.
  • Weather or transportation disruptions.
  • Other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding processing and delivery.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers must contact us before sending a return so that the appropriate return instructions and destination can be provided.

Our registered business address should not be used as a return address unless specifically authorized by our customer support team.

Intellectual Property

The Doloralto website and its content may contain intellectual property owned by or licensed to Doloralto, TRI STATE LLC, or applicable third parties, including:

  • Trademarks.
  • Trade names.
  • Logos.
  • Text.
  • Graphics.
  • Product photography.
  • Website designs.
  • Page layouts.
  • Other creative materials.

You may not reproduce, distribute, modify, commercially exploit, or otherwise misuse protected content without appropriate authorization.

Third-Party Services

Our website may rely on authorized third-party service providers to support operations such as:

  • Ecommerce infrastructure.
  • Payment processing.
  • Fulfillment.
  • Shipping and logistics.
  • Analytics.
  • Advertising.
  • Website hosting.
  • Security.
  • Customer service.
  • Other technology services.

Your interaction with certain third-party services may also be subject to their respective terms and privacy policies.

We are not responsible for independent third-party websites, platforms, or services that are outside our reasonable control.

Prohibited Activities

You may not:

  • Violate applicable laws or regulations.
  • Commit or attempt fraud.
  • Use unauthorized payment methods.
  • Transmit malware or malicious code.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or functionality.
  • Scrape or collect information unlawfully.
  • Misrepresent your identity.
  • Abuse our website or customer support channels.
  • Use our services for illegal, deceptive, or fraudulent purposes.

Website Availability

We make reasonable efforts to maintain the accuracy, security, and availability of our website.

However, the website may occasionally contain errors, experience interruptions, or become temporarily unavailable due to maintenance, technical issues, third-party services, or circumstances outside our control.

We may modify, suspend, or discontinue portions of the website when reasonably necessary.

Disclaimer

To the extent permitted by applicable law, our website, products, and services are provided subject to the terms, descriptions, warranties, and protections expressly stated on our website or required by law.

Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Doloralto and TRI STATE LLC will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of the website, services, or products.

This limitation does not apply where liability cannot legally be excluded or limited under applicable consumer protection law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Doloralto and TRI STATE LLC from claims, losses, liabilities, or expenses arising from:

  • Your unlawful use of the website.
  • Your violation of these Terms.
  • Your infringement of applicable third-party rights.
  • Fraudulent or abusive activity conducted through your account or information.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

Governing Law

These Terms are governed by applicable United States law and, where applicable, the laws of the State of Wyoming, without limiting any mandatory consumer rights or protections available under the laws of a customer's jurisdiction.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business practices, services, legal requirements, or website operations.

The most current version will be published on our website.

Continued use of our website after an updated version becomes effective constitutes acceptance to the extent permitted by applicable law.

Contact Us

Questions regarding these Terms may be sent to:

Doloralto
Operated by TRI STATE LLC

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@doloralto.com

Please note: This address is our registered business address and is not a fulfillment center, warehouse, or general return facility.